Shipping policy

🌍 International Shipping

We ship to most countries worldwide.

📦 Delivery time: 1 to 8 business days, depending on the destination country and courier. For expedited shipping, contact us at info@rustile.eu.

🚚 Shipping partners: Venipak, Omniva, DPD, Itella, GLS, UPS.

⏳ Total delivery time: preparation time + shipping time.

🧵 Order Preparation Times

• In-stock items: shipped within 1–2 business days after order confirmation.
• Fabric by the meter: cut and shipped within 1–2 business days.
• Made-to-order items: produced within 1–2 business days, then shipped.
• Duvets and pillows: shipped within 2–8 business days.
• IMPORTANT: All items in one order are shipped together — even if some are in stock and others are made to order.

If you need to receive your order on a specific day, please contact us and we will do our best to accommodate your request.

💳 Payment Methods

You can pay using:

• Paypal
• Credit / Debit card
• Apple Pay / Google Pay / Shop Pay
• Paysera – via online banking or other methods
• Cash on delivery (COD) – 2 € fee applies, available for orders under 200 €
• Bank transfer

Note: If you choose cash on delivery, you will pay the courier directly in cash or by card. For parcel locker deliveries, payment is possible only by bank card.

💸 Bank Transfer Details

Recipient: UAB Rustilė
Bank account: LT347044060004717372
Payment reference: Your order number (e.g.: RPN12345)

IMPORTANT: Please complete the payment within 3 business days. Otherwise, your order will be cancelled.

🌐 Countries We Ship To

Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Romania, Slovakia, Slovenia, Sweden